Fault reports used to live in group chats.
Photos in WhatsApp, notes in Instagram DMs, and nobody sure if the technician was ever called. Spotter gives every fault a reference, a status and a full history, tied to the machine it came from.
Spotter is equipment maintenance software for gyms. Staff report a fault from the machine’s QR code, your technician gets the job by email, and everyone can see what’s working right now.
Priced by the number of machines you track. No app for staff to install.
Built on a real gym floor. Running every day at
Photos in WhatsApp, notes in Instagram DMs, and nobody sure if the technician was ever called. Spotter gives every fault a reference, a status and a full history, tied to the machine it came from.
From the first “that’s broken” to the machine going back into use, Spotter keeps the whole job in one place.
Hi Dave, a fault has been reported at Matchbox Fitness. Staff marked it out of order.
“Grinding noise from the flywheel on every stroke.” 1 video, 2 photos.
Open jobFront desk, PTs, cleaners and the technician you’ve used for years. Everyone can use Spotter without training.
Each machine gets a Spotter QR tag. Scan it with any phone camera and the report form opens for that exact machine.
All featuresCallouts go out by email with a secure link. Your technician sees the photos, logs the assessment and the fix, and you see it the moment they do.
How callouts workMatchbox Fitness · Cardio zone · reported 09:12
The same four steps for every fault, on every machine, at every site.
A member of staff scans the QR tag on the machine.
They add photos, mark it up and set the status.
Out of orderYour technician gets the link, assesses, then fixes.
Being fixedStaff check it works and switch it back to green.
OperationalPut Spotter’s status screen on the TV at reception. It shows which machines are out of order or being fixed, and updates as soon as your team does.
See it in a demoRun one gym or a group. Switch between sites, or see them all together.
Your team logs in at yourgym.spotterhq.ie, set up with your sites and machines.
New features reach every gym automatically. Nothing to install or upgrade.
Spotter is priced by the number of machines you track, with a free trial to get started.
Get pricing for your gymFour tiers based on how many machines you track, from a single studio to a multi-site group.
A one-off setup fee to get your machines and tags in place, then a simple monthly subscription.
Start with a free trial and see how your team uses it before you commit.
Can’t see your question? Email hello@spotterhq.ie and we’ll come back to you.
Tell us a little about your gym and we’ll show you Spotter working with your own sites and machines.